Tensor ID offers multiple levels of machine vision support for our vision inspection systems and vision machines. This includes both online assistance and on-site technical support engineers ready to assist you at any time.

If you are in need of support or have questions, please contact us.

Note: On-site service charge may apply.

For software and programming issues, we offer online support. See information below to download software, and get connected with one of our online technicians.

Tensor ID uses TeamViewer!

The world’s best remote solutions

Learn how our powerful, easy-to-use and fast remote desktop access, remote support and online collaboration tools are interconnected in a suite that will enable your company to connect and innovate across any distance.

Team Viewer Online Support

Click to download and install Team Viewer v15

Click to download and install Quick Support